Hire a Roofing Virtual Assistant Who Knows JobNimbus or AccuLynx
A full-time remote assistant for your roofing office. They book inspections, keep every job moving on your board, chase adjusters and supplements, order materials and collect the final check. Your reps stay on roofs.
What is a roofing virtual assistant? A full-time remote assistant for a roofing company. They answer leads, book inspections, keep jobs moving in JobNimbus or AccuLynx, chase adjusters and supplements, order materials and collect final payments. They do not climb roofs or set prices.
What does it cost? Your VA earns $1,500–$1,800 a month. Pay us month-to-month from $2,000/mo with everything included, or pay a one-time placement fee and pay your VA directly. A US office hire costs about $5,300–$5,700 a month with overhead. You spend 72% less than on a US hire.
How fast? Meet a tested shortlist in 5–8 days. Hire in 1–2 weeks. We recruit in 57+ countries. You pay nothing until you hire, and a 6-month replacement guarantee covers the start.
Updated November 9, 2026 · By the Talentige recruitment team, recruiting international talent since 2015
What does a roofing virtual assistant do?
Many roofing offices have the same problem. The owner and the reps sell all day, then do paperwork at night. Leads wait. Supplements sit. Final checks come in late.
A roofing VA takes the desk work off your plate. They work inside your CRM, on your phone line and under your company name. Here is what they do at each stage of a job, and what stays with you.
- 1. LeadVAAnswers the call or web form. Books the inspection on the rep’s calendar. Logs the source.YouYour rep runs the inspection.
- 2. InspectionVASends the reminder text. Files the photos from CompanyCam into the job. Orders the aerial report.YouYour rep decides what the roof needs.
- 3. ContractVASends the contract for e-signature. Collects the deposit. Moves the job to the next status.YouYou set the price and terms.
- 4. ClaimVALogs the claim number. Books the adjuster meeting. Chases the loss statement.YouYour rep meets the adjuster on the roof.
- 5. SupplementVALines the loss statement up against your estimate. Sends the supplement your estimator wrote. Follows up every few days.YouYour estimator writes the supplement.
- 6. ProductionVAOrders materials. Books the crew and the dumpster. Texts the homeowner the build date.YouYour production lead runs the crew.
- 7. CloseoutVASends the final invoice and certificate of completion. Chases the depreciation check and the mortgage endorsement. Asks for the review.YouYou approve any write-off.
Does the VA need to know JobNimbus or AccuLynx?
It saves you weeks. Someone who already knows your CRM spends the first month learning your jobs, not the buttons. We test the software in a screen share before you meet anyone.
JobNimbus
- Moves jobs through your board and keeps each status in the right workflow.
- Creates and closes tasks for reps, so nothing waits on a sticky note.
- Builds estimates and invoices from your templates, then sends them.
- Raises material orders and work orders for each build.
- Takes payments and keeps automations firing on the right status.
AccuLynx
- Moves jobs through each milestone and keeps the job file complete.
- Orders aerial measurements and files the report.
- Sends contracts for e-signature with SmartDocs.
- Places material orders with your supplier and books the production calendar.
- Sends invoices and payment links, then updates the job.
Also tested on request: CompanyCam, EagleView, Hover, Roofr, Xactimate (reading a loss statement), QuickBooks, Google Business Profile and your phone system.
How does a VA help with insurance roof claims?
Insurance jobs pay well and move slowly. Every step waits on someone: the homeowner, the adjuster, the carrier or the mortgage company. A VA keeps each of those people moving, every day, without you making the calls.
An insurance roof job, step by step
- Inspection photos filedPhotos, measurements and the damage notes sit in the job before anyone calls the carrier.
- Claim number loggedThe homeowner files. The VA logs the claim number, carrier, adjuster and deductible in the job.
- Adjuster meeting bookedThey confirm the time with the homeowner, your rep and the adjuster. Then they send a reminder the day before.
- Loss statement receivedThey chase the scope until it arrives. Then they put ACV, RCV, depreciation and deductible in the job notes.
- Scope checked against your estimateThey flag missing lines for your estimator: drip edge, starter, ice and water shield, ridge cap, permits, O&P.
- Supplement sent and followed upYour estimator writes it. The VA sends it, logs it, and follows up until the carrier answers.
- Build, then final paperworkFinal invoice, certificate of completion and photos go to the carrier to release recoverable depreciation.
- Check endorsed and depositedIf the mortgage company is on the check, they walk the homeowner through the endorsement. Then the job closes.
They also keep the money terms straight in the job notes. That means the ACV payment, the RCV total, recoverable depreciation, the deductible and any supplement amounts. Your estimator sees every number in one place.
How much does a roofing VA cost?
Your VA earns $1,500–$1,800 a month, full-time. A US admin assistant costs about $5,666 a month once you add benefits and payroll costs. That gap is why roofers hire remote.
See this chart as a table
| Seat | Monthly cost |
|---|---|
| US admin assistant, with overhead | ≈ $5,666 |
| US general office clerk, with overhead | ≈ $5,364 |
| US customer service rep, with overhead | ≈ $5,337 |
| Talentige roofing VA pay | $1,500–$1,800 |
There are two ways to pay. Go month-to-month from $2,000/mo, with pay, payroll and support included. Or pay a one-time placement fee and pay your VA directly. Either way you pay nothing until you hire. See pricing for the details.
Hire a roofing VA before the next storm
Tell us your CRM, your hours and how many jobs you run. We send a tested shortlist in 5–8 days.
Book a free hiring call →What happens to the office when a hailstorm hits?
Storms bring a wave of calls, then a wave of inspections, then a wave of claims. That first week is when leads get lost. A VA who knows the order of the work keeps every lead and every claim moving.
- Call script and intake form approved
- Inspection slots blocked on each rep’s calendar
- Text templates loaded in your CRM
- Backup person named for overflow
- Every call and form answered the same day
- Address checked against the hail map you use
- Inspection booked or lead tagged for callback
- Duplicate leads merged
- Inspection reminders and reschedules
- Photos and reports filed in each job
- Claim numbers logged as homeowners file
- Daily list of who is waiting on what
- Adjuster meetings booked
- Loss statements chased
- Supplements sent and tracked
- Material orders and build dates sent
If one storm brings more calls than one person can take, add a second VA for the season. We can recruit both at the same time.
Which hours will they work?
Your hours. You pick the time zone before we search. Latin America shares your day. The Philippines covers your day on their night shift, which works well for early starts and late callbacks.
Want someone in the same time zone? See our Mexico and Colombia hiring pages. Need a bilingual voice for Spanish-speaking crews or homeowners? Ask for it and we test both languages.
Roofing VA, office manager or production coordinator: which do you need?
Start with the work that stalls. If leads and claims wait, hire a VA. If you need someone to run the office and people, hire an office manager. If builds are the bottleneck, you need a production coordinator.
| Roofing VA | Office manager | Production coordinator | |
|---|---|---|---|
| Main job | Leads, claims, supplements, closeout | People, payroll, vendors, office | Crews, materials, build schedule |
| Works in | JobNimbus or AccuLynx, phone, email | CRM, QuickBooks, HR tools | CRM, supplier portals, calendar |
| Remote? | Yes, full-time | Hybrid at best | Partly |
| Who it suits | 1–3 reps and a busy owner | Larger shops with staff to manage | Shops with many builds a week |
How do we test roofing VAs before you meet them?
Every finalist passes five checks. You see the results before the interview.
- CRM screen share. They move a sample job from lead to approved in JobNimbus or AccuLynx and add a task for a rep.
- Storm-lead call. A role play with a worried homeowner after hail. They book the inspection and log the lead.
- Loss statement check. They compare a sample scope with a sample estimate and list the missing lines for your estimator.
- Adjuster follow-up. They write a short, polite email asking for a supplement decision.
- English, and Spanish if you need it. A recorded call you can play back.
Want to run your own checks? Use our contractor VA hiring checklist.
What does the first month look like?
Roofing virtual assistant FAQs
What does a roofing virtual assistant do?
They run the office side of your roofing jobs. They answer leads, book inspections, keep your JobNimbus or AccuLynx board current, chase adjusters and supplements, order materials, book crews and collect the final check. Your reps and estimators keep the roof, the scope and the price.
Can I hire a VA who already knows JobNimbus or AccuLynx?
Yes. Tell us which one you run. We screen for people who have used it and test them in a live screen share before you meet them. If you run Roofr, ServiceTitan or another CRM, we test for that instead.
How much does a roofing virtual assistant cost?
Your VA earns $1,500–$1,800 a month, full-time. Choose month-to-month from $2,000/mo with everything included, or pay a one-time placement fee and pay the VA directly. Either way you pay nothing until you hire, and you spend 72% less than on a US hire.
Can a VA help with insurance roof claims and supplements?
Yes, with the paperwork and the follow-up. They log the claim, book the adjuster meeting, chase the loss statement, send the supplement your estimator wrote and follow up until the carrier answers. They do not negotiate the claim.
Will they chase depreciation checks?
Yes. After the build they send the final invoice, certificate of completion and photos to the carrier. Then they follow up until the recoverable depreciation is released and help the homeowner with any mortgage company endorsement.
What hours will my roofing VA work?
Your hours. Hires in Mexico and Colombia share the US business day. A hire in the Philippines works your day on their night shift. You choose the time zone before we search.
Can they talk to my crews in Spanish?
Yes, if you ask for it. We test Spanish and English separately, so you hear both before you interview.
How fast can I hire one before storm season?
You meet a tested shortlist in 5–8 days and hire in 1–2 weeks. If the fit is wrong, our 6-month replacement guarantee covers you.
Is this a freelancer or an agency team?
Neither. It is one full-time person who works only for your company. We recruit and test them. You choose who to hire and you direct the work.
Get a roofing VA who knows your CRM
JobNimbus, AccuLynx or something else. Tell us on a short call and meet your shortlist in 5–8 days.
Book a free hiring call →Related pages: field service virtual assistant · executive assistant for contractors · painting business VA · restoration job coordinator · insurance claims specialist · contractor VA hiring checklist · pricing.
Sources: BLS Occupational Employment and Wage Statistics, May 2025 (national medians); BLS Employer Costs for Employee Compensation (1.43 overhead method used across Talentige pages); JobNimbus and AccuLynx product documentation for feature names; Talentige pricing and hiring timelines. JobNimbus and AccuLynx are trademarks of their owners. Talentige is not affiliated with either.